Customer & internal help that stays current
The knowledge base that
never loses an answer.
One place for customer help centers and internal help desk. Your docs site auto-updates when you edit, and is indexable by AI — get found by ChatGPT and other AI search bots so customers find you when they ask.
Viking Docs is a documentation platform for teams. Use it for customer help centers or internal help desk— one searchable knowledge base whose site auto-updates and is indexable by AI so you get found on ChatGPT and other AI search — and never lose an answer.
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How it works
Create content in the editor, organize it, and publish. Your docs site auto-updates when you change something, and is built to be indexable by AI — so ChatGPT and other AI search bots can surface your answers when people ask. Full-text search for visitors; discoverability for AI.
“How do I change my billing plan?”
Help center article
Changing your billing plan
2. Click “Change plan”.
3. Select your new plan and confirm.
Help center article
Customer onboarding guide
2. Send the welcome email.
3. Schedule the kickoff call.
Help center article
Troubleshooting sync issues
2. Re-authorize the integration.
3. Contact support if it persists.
Built for how you work
One place for customer and internal docs. The doc site auto-updates when you edit, stays searchable, and is indexable by AI so you get found on ChatGPT and other AI search — and never lose an answer.
Onboard new users with a clear first-steps guide.
Explain pricing and how to change plans.
Internal: agreed terms and renewal dates.
Document endpoints and authentication.
Processes and answers the team searches daily.
Onboard new users with a clear first-steps guide.
Explain pricing and how to change plans.
Internal: agreed terms and renewal dates.
Document endpoints and authentication.
Processes and answers the team searches daily.
Onboard new users with a clear first-steps guide.
Explain pricing and how to change plans.
Internal: agreed terms and renewal dates.
Document endpoints and authentication.
Processes and answers the team searches daily.
Onboard new users with a clear first-steps guide.
Explain pricing and how to change plans.
Internal: agreed terms and renewal dates.
Document endpoints and authentication.
Processes and answers the team searches daily.
Save as you go
We automatically save as you type. No lost work, no manual save.
Updated 2h ago
Doc site auto-updates
When you edit, the published site updates. Your team and customers always see the latest — and AI crawlers index fresh content so you stay findable.
One workspace
Write in the editor, embed media, and organize in folders — no switching between five tools.
Clear documentation structure
Organize pages in a hierarchy your team and customers can navigate.
Customer help + internal help desk in one
One knowledge base for both. Your doc site auto-updates when you edit and is indexable by AI — get found by ChatGPT and other AI search bots. Full-text search, your domain, version history.
Generic docs / wikis
Scattered tools, weak search, easy to go stale.
Viking Docs
One place. Auto-updates. Indexable by AI. Stays current.
Everything for customer and internal help
One searchable knowledge base that stays current — so you never lose an answer, whether it’s for customers or your own team.
AI-assisted writing
Generate and refine content from the editor.
Custom domains
Publish at docs.yourcompany.com with SSL.
Full-text search & AI-indexable
Search across all your docs. Built so ChatGPT and other AI search bots can index and surface your content when people ask.
Rich editor
Headings, lists, code blocks, tables, images.
Folders & hierarchy
Organize pages the way you think.
Version history
See changes and revert if needed.
Team & roles
Invite editors and admins.
Password-protected docs
Keep internal help desk private; publish customer docs on your domain.
Loved by teams who care about their docs
Teams use Viking Docs for customer and internal help — one knowledge base whose doc site auto-updates and is indexable by AI so you get found on ChatGPT and others.
Viking Docs has transformed the way we maintain help content. We finally have one place for all our help docs, and the custom domain was a must — we had it set up in minutes. The AI in the editor saves us hours every week.
ACAlex ChenSoftware Engineer, Support Lead
Really practical — no need to break your head writing docs from scratch. Write once, publish to our docs site. A real gold mine for customer success.
JKJordan KimSoftware Engineer
One of the best docs setups we’ve seen. Our team actually keeps docs up to date now because it’s so fast to edit and publish from one place.
SRSam RiveraCreator, DevTools
Great work on the docs experience. One of the best “record and publish” flows we’ve used for customer-facing docs.
MTMorgan Taylor
Head of Product, SaaS
Simple, transparent pricing
Try free for 7 days, then your first month at half price. Your doc site auto-updates and stays indexable by AI. No card required to start.
Free
billed annually
- 1 docs site
- Up to 50 pages
- Full-text search
- AI writing — 10 uses/month
- Community support
Get started free
Free forever — no credit card required
Starter
billed annually
- 3 docs sites
- Unlimited pages
- Custom domain
- Unlimited AI writing
- Version history
- Email support
Start 7-day free trial
Everything you need to look professional
Viking Docs
billed annually
- Unlimited docs sites
- Unlimited pages
- Custom domains on every site
- Unlimited AI writing
- Version history & restore
- Team seats with roles
- Priority support
Start 7-day free trial
For teams that run on great documentation
Frequently asked questions
Quick answers to common questions about Viking Docs.
Ready to give your docs a home?
One place that auto-updates and is indexable by AI — get found by ChatGPT and other AI search bots. Searchable, current, never lose an answer.
No credit card required · Free forever