Customer & internal help that stays current

The knowledge base that
never loses an answer.

One place for customer help centers and internal help desk. Your docs site auto-updates when you edit, and is indexable by AI — get found by ChatGPT and other AI search bots so customers find you when they ask.

Viking Docs is a documentation platform for teams. Use it for customer help centers or internal help desk— one searchable knowledge base whose site auto-updates and is indexable by AI so you get found on ChatGPT and other AI search — and never lose an answer.

Get a free doc site in 2 minutes

Upload a file, record a voice note, or paste a URL — we’ll generate a sample doc so you can see how Viking Docs works.

How it works

Create content in the editor, organize it, and publish. Your docs site auto-updates when you change something, and is built to be indexable by AI — so ChatGPT and other AI search bots can surface your answers when people ask. Full-text search for visitors; discoverability for AI.

OneDrive
Word
docs.yoursite.com

Help center article

Billing & plans

1. Open Billing in the menu.
2. Choose a plan and confirm.
docs.yoursite.com

Help center article

Getting started

1. Log in to the dashboard.
2. Go to Settings → Account.
docs.yoursite.com

Help center article

FAQ & troubleshooting

1. Search or browse topics.
2. Contact support if needed.

Built for how you work

One place for customer and internal docs. The doc site auto-updates when you edit, stays searchable, and is indexable by AI so you get found on ChatGPT and other AI search — and never lose an answer.

Getting started
Onboard new users with a clear first-steps guide.
Billing & plans
Explain pricing and how to change plans.
Pricing for customer XYZ
Internal: agreed terms and renewal dates.
API reference
Document endpoints and authentication.
Internal playbook
Processes and answers the team searches daily.
Getting started
Onboard new users with a clear first-steps guide.
Billing & plans
Explain pricing and how to change plans.
Pricing for customer XYZ
Internal: agreed terms and renewal dates.
API reference
Document endpoints and authentication.
Internal playbook
Processes and answers the team searches daily.
Getting started
Onboard new users with a clear first-steps guide.
Billing & plans
Explain pricing and how to change plans.
Pricing for customer XYZ
Internal: agreed terms and renewal dates.
API reference
Document endpoints and authentication.
Internal playbook
Processes and answers the team searches daily.
Getting started
Onboard new users with a clear first-steps guide.
Billing & plans
Explain pricing and how to change plans.
Pricing for customer XYZ
Internal: agreed terms and renewal dates.
API reference
Document endpoints and authentication.
Internal playbook
Processes and answers the team searches daily.

Save as you go

We automatically save as you type. No lost work, no manual save.

📄
Getting started·2h ago

Updated 2h ago

Doc site auto-updates

When you edit, the published site updates. Your team and customers always see the latest — and AI crawlers index fresh content so you stay findable.

OneDrive
Word

One workspace

Write in the editor, embed media, and organize in folders — no switching between five tools.

Clear documentation structure

Organize pages in a hierarchy your team and customers can navigate.

Comparison

Customer help + internal help desk in one

One knowledge base for both. Your doc site auto-updates when you edit and is indexable by AI — get found by ChatGPT and other AI search bots. Full-text search, your domain, version history.

Generic docs / wikis

Scattered tools, weak search, easy to go stale.

Viking Docs

One place. Auto-updates. Indexable by AI. Stays current.

Where answers live
Answers buried in email, Slack, or old wikis
One searchable knowledge base — internal and customer
Branding
Subdomain or shared branding
Your domain (e.g. docs.yourcompany.com)
Search & SEO
Often no search or weak SEO
Full-text search across all your docs
Staying current
Manual updates, easy to go stale
Doc site auto-updates when you edit — always current
AI discoverability
Invisible to ChatGPT and AI search bots
Indexable by AI — get found when people ask ChatGPT and others
Finding past answers
"What did we agree with customer X?" — nobody knows
Search deep in your docs so you never lose an answer
Version history
No history or overwrites lost
See changes and revert anytime
Team & collaboration
Single user or messy permissions
Invite editors and admins with clear roles
Rich content
Plain text or limited formatting
Tables, code blocks, images, headings — one editor
Internal vs public
Everything visible or everything locked
Password-protect internal docs; publish customer docs on your domain
Custom domain & SSL
Complex setup or no custom domain
docs.yourcompany.com with SSL — simple setup
Single source of truth
Copy-paste between Notion, Google Docs, Confluence
One editor, one publish — no sync or duplicate content

Everything for customer and internal help

One searchable knowledge base that stays current — so you never lose an answer, whether it’s for customers or your own team.

AI-assisted writing

Generate and refine content from the editor.

Custom domains

Publish at docs.yourcompany.com with SSL.

Full-text search & AI-indexable

Search across all your docs. Built so ChatGPT and other AI search bots can index and surface your content when people ask.

Rich editor

Headings, lists, code blocks, tables, images.

Folders & hierarchy

Organize pages the way you think.

Version history

See changes and revert if needed.

Team & roles

Invite editors and admins.

Password-protected docs

Keep internal help desk private; publish customer docs on your domain.

Loved by teams who care about their docs

Teams use Viking Docs for customer and internal help — one knowledge base whose doc site auto-updates and is indexable by AI so you get found on ChatGPT and others.

Viking Docs has transformed the way we maintain help content. We finally have one place for all our help docs, and the custom domain was a must — we had it set up in minutes. The AI in the editor saves us hours every week.

AC
Alex ChenSoftware Engineer, Support Lead

Really practical — no need to break your head writing docs from scratch. Write once, publish to our docs site. A real gold mine for customer success.

JK
Jordan KimSoftware Engineer

One of the best docs setups we’ve seen. Our team actually keeps docs up to date now because it’s so fast to edit and publish from one place.

SR
Sam RiveraCreator, DevTools

Great work on the docs experience. One of the best “record and publish” flows we’ve used for customer-facing docs.

MT

Morgan Taylor

Head of Product, SaaS

Simple, transparent pricing

Try free for 7 days, then your first month at half price. Your doc site auto-updates and stays indexable by AI. No card required to start.

Annual billing (Save 20%)

Starter

DKK 249/ month

billed annually

  • 1 docs site
  • Up to 50 pages
  • Limited AI writing
  • Email support

Start free trial

For small teams and side projects

Popular

Viking Docs

DKK 399/ month

billed annually

  • 7-day free trial — no card required
  • First month half price after trial (199 kr.)
  • 3 docs sites, unlimited pages
  • Full-text search, custom domains
  • Full AI writing, version history
  • Team seats & priority support

Start 7-day free trial

7-day trial, then first month 50% off.

Custom solution

Need something tailored? Contact us — we're flexible and have built custom systems for many clients.


Contact us

Frequently asked questions

Quick answers to common questions about Viking Docs.

Ready to give your docs a home?

One place that auto-updates and is indexable by AI — get found by ChatGPT and other AI search bots. Searchable, current, never lose an answer.

No card required · First month half price