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Thoughts on documentation, AI search, knowledge management, and building Viking Docs.

Documentation doesn't have a quality problem. It has a creation cost problem.

Teams don't skip documentation because they're lazy. They skip it because writing takes 10x longer than explaining. Voice-first closes that gap.

Most SOPs are written once and ignored forever. Here's what separates the ones that work from the ones that collect dust.

40% of support tickets are repeat questions. A small knowledge base eliminates them. Here's how to start with just 10 articles.

Decisions made in meetings vanish within days because raw notes aren't documentation. Here's how to fix the gap.

People decide whether to use your project in 30 seconds based on the README. Here's what it needs to do.